Support

Technical Support

For technical questions, to report problems or to suggest improvements please contact us at:

support@simtec.ltd.uk
 

(Toll Free from USA)

(International)

 

* Customers with the 1 Year Maintenance and Priority Support option can contact us by phone.

Upgrading HttpWatch

HttpWatch customers using previous versions can upgrade by purchasing a license key at a reduced rate and then installing the latest version of HttpWatch Professional Edition.

Customers who purchased HttpWatch Professional 4.x on or after May 6th 2007, or had a maintenance agreement that was active on August 6th 2007, can use their existing license key to install version 5.x.

You can check whether a free or paid upgrade to HttpWatch Professional 5.x is available by going to Help->Check For Updates.

If you need to reinstall version 3.2 or 4.2 the setup programs are available in the 'Previous Versions' sections of the Basic and Professional Edition download pages.

IE 7 and HttpWatch 3.x

Please install version 3.2.0.68 if you want to use HttpWatch 3.x with IE 7.

Automated or Silent Installation of HttpWatch

For information about silent installation using repackaging tools, such as SMS, please refer to the 'Silent Install' section in the online help. You can access this help file by installing HttpWatch and going to the HttpWatch Professional program group.